At any time you may visit brownbearbookstore.com without identifying yourself or revealing any personal information. We do not have access to personally identifiable information related to visitors, unless they have requested a quick quotation, virtual sample for product sample. We place cookies on visitor's hard drives to collect generic information about the number of visitors to our website and pages viewed. This information is used for traffic of analysis of our website. To do internal research and to better understand our customer needs, we automatically track certain information about your behavior on our site. Information collected may include the URL address you visited just before coming to our site, the URL you leave our site to visit, your type of browser and your IP address. The data is reviewed and analyzed on a collective basis and will not be linked to the identity of any individual person. No other information is retrieved from your computer.
From time to time, however, there may be occasions when we will need information from you. Our intention is to make it apparent and upfront when we are collecting personal information from you on the internet. You will always have the option not to provide information, even though it may be in your interests to do so in order to take advantage of certain features and benefits.
If you supply us with your details online via a quote request, virtual sample request or any other form of electronic communication, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please contact your account manager or one of our sales representatives who will remove your details from our database. Visitors to our website who supply us with their telephone numbers will only receive telephone calls from us with information regarding orders or specific requests they have placed via our website.
Visitors who supply us with their telephone numbers on-line may receive telephone calls from us with information regarding new products and services or upcoming events which we feel may be of specific interest to them. If you do not wish to receive such telephone calls, please contact your account manager or one of our sales representatives who will remove your details from our database.
Third Party Sharing of Information
From time to time and under strict control brownbearbookstore.com may share your information with relevant third parties or any of its associated trading companies in order to process your order. For example, when we need to ship requested products directly to you from one of our suppliers, and/or a credit card processing company is used to bill for goods and services. These companies do not share, store or use personally identifiable information for any secondary purposes.
From time to time, we make our customer e-mail database available to other reputable organizations whose products or services we feel you might find interesting or beneficial. If you do not want us to share your e-mail address with other companies or organizations, please contact your account manager and advise them of such a request and your details will be automatically removed from such databases.
At brownbearbookstore.com we always use industry-standard encryption technologies and software when transferring and receiving customer data exchanged with our website to ensure the highest levels of customer security.
We process credit card transaction by fax signed confirmation only. Internally your credit card information is kept highly secure. Please do not give us credit card information by email as we cannot guarantee that is will be 100% secure.
For your added convenience, questions, comments, or suggestions can also be e-mailed to us at [email protected].